Broke Dreams Return Policy

Last Updated: July 4, 2024

Thank you for shopping at Broke Dreams! We appreciate your business and want you to be happy with your purchase. This policy outlines the guidelines for returning or exchanging items at Broke Dreams.

Return and Exchange Eligibility 

• We accept unworn, unwashed, or defective items for return or exchange within 14 days of purchase.
• Items must be returned with original tags attached and in original packaging.
• We reserve the right to deny returns or exchanges that do not meet these criteria or are submitted outside the 14-day window.

Return Expectations

• We cannot accept returns or exchanges on items that have been worn, washed, or altered in any way.
• We cannot accept returns on sale items or pre-ordered items.

Return Process 

• To initiate a return or exchange, please contact us within 14 days of purchase at brokedreamsinc@gmail.com
• Include your order number and a clear description of the reason for your return or exchange request.
• Once we receive your request and approve it, we will provide you with a return shipping authorization and instructions .
• You are responsible for the cost of return shipping.
• Please note that we cannot be held liable for lost or damaged return packages. We recommend using a trackable shipping service.

Exchanges

• We will gladly exchange your item for a different size, subject to availability.
• We will cover the shipping cost to send the exchanged item back to you.

General Terms

• Broke Dreams reserves the right to modify this return policy at any time without prior notice.
• By placing an order with Broke Dreams, you agree to the terms and conditions set forth in this policy
• If you have any questions regarding Our return policy, please don’t hesitate to contact us at brokedreamsinc@gmail.com

Contact us

For any questions or concerns regarding your return or exchange, please contact us at:

• Email: brokedreamsinc@gmail.com

We strive to provide excellent customer service and a smooth return experience. Thank you for choosing Broke Dreams!